Privacy Policy

Privacy Policy The Concussion Community 

The Concussion Community considers your privacy very important. I will therefore process and use your data in a secure manner, entirely in accordance with the General Data Protection Regulation. This privacy statement explains which data I collect from you and why I do this. You can also read in this statement what your rights are with regard to this processing. For questions about your privacy, you can contact: info@theconcussioncommunity.com .

Article 1 Who am I?

The Concussion Community is a sole proprietorship, established in The Netherlands. I am registered in the trade register of the Chamber of Commerce under number 83385215. I am the controller of your personal data.

Article 2 What data do I use?

Here, you can find an overview of the data I process about you, why I do this, what legal basis I have for processing this data from you and how long I will keep this data.

I process your name, address, place of residence, telephone number, email and other data necessary to optimally provide my services to you to enable the execution of the agreement. You can think of your social media accounts and your website. I use this information to make you a satisfied customer during the term of our agreement. I keep this data for one year after the end of our agreement.

In order to manage your order, I will store your name, delivery address, billing address, email, telephone number, purchase history and payment details in my customer database for up to 7 years after our agreement. I do this based on the implementation and possible amendment of the agreement, as well as for the tax authorities.

For invoicing and financial administration, I process your name or your contact person, company name, billing address, Chamber of Commerce number, VAT number, customer number, email, bank details and outstanding balance. I cannot process your payment without this information. According to the legal obligation of the Tax Authorities, I must keep this data for 7 years.

In the unlikely event that you have a complaint about my services, I will process your name, email, telephone number and the content of this complaint to arrive at the best possible solution for you. I use this data for an optimal execution of the agreement. I will delete data related to complaints one year after handling.

The Concussion Community has a commercial interest in using some of your personal data for marketing purposes. I process your name, email and social media account for direct marketing and social media marketing. I will delete this data as soon as you unsubscribe from my newsletter or indicate that you no longer wish to be contacted by me.

I use analytics and retargeting services to enable and optimize this website. I have a commercial interest in using your surfing behavior and related data to analyze and, where necessary, improve my service. I will track your use of my website with Google Analytics and a Facebook Pixel, and I am hereby bound by the retention periods of Google and Facebook.

These services use cookies. Cookies are small pieces of information sent to your browser when you visit my website and are then stored on the hard drive or in the memory of the device with which you visit my website. These cookies will not damage your devices.

In addition, Facebook collects target group statistics by means of a first party cookie. With this data, I can place more targeted advertisements. These cookies are active as long as the pixel is installed. However, the data collected by Facebook using this cookie is passed on to me anonymously.

If you want to contact me via the website, I ask for your full name and email. By sending the contact form, this data becomes visible to me. I will delete the data from a contact form sent as soon as the contact question has been completed unless this results in an agreement.

To enable the posting of reviews about my services, I process your full name, company name, photo, and content of your review. When you post your message, this data becomes visible to me. I can place reviews about my services on my website out of commercial interest and remove them if they are no longer representative of my business operations or if you request to do so.

Article 3 How do I obtain this data?

I have obtained the above information from you as a customer, contact person or website visitor because you have provided me with this information. In addition, I may have obtained your data from one of my clients where I provide company training.

Article 4 What rights do you have with regard to this data?

The General Data Protection Regulation has given you a number of rights with regard to the personal data that you have had me process.

1. Inspection – You can submit a request to The Concussion Community at any time to view your data.

2. Change – If you want to have your data adjusted, corrected, supplemented, protected or deleted on the basis of inspection, you can submit a request for this.

3. Objection – You can object to the processing of your data.

4. Data transfer – If you want to transfer your data to another provider, I will provide your data in a structured and common form that can be accessed by common digital systems.

5. Withdrawal – When I have processed data based on your explicit consent, you have the right to withdraw this consent. This may have consequences for the services I can provide you.

 

To exercise your rights, you can send a request to info@theconcussioncommunity.com . I will review your request as soon as possible. If I cannot comply with your request, I will let you know why I reject your request.

Article 5 Who receives your data?

The Concussion Community will not provide your data to third parties unless this is necessary for business operations or is required by law. Your data may be passed on to processors and parties involved in the execution of our agreement for the execution of the agreement. I conclude processing agreements with these third parties to optimally protect your privacy. I will not sell your data to third parties.

Article 6 Final provisions

I recommend that you consult this privacy statement regularly, as I may make changes to the policy. If you have any questions about this statement or the way I use your data, send an email to info@theconcussioncommunity.com.  If you have a complaint about the way I handle your data, you can also let me know. You can also contact the Dutch Data Protection Authority.