Frequently asked questions 

Take a look if you can find your questions here

Frequently asked questions

For who are these courses?

All courses are for people dealing with (post) concussion, whiplash or TBI symptoms.

When I join The Community Platform, do I also find your courses on the platform of The Concussion Community?

No, you won't find my courses within the online community. Within the community are 11 courses available made by other experts. You will only find my courses as a special separate product in the "my courses" section on the website. 

Do I have lifetime access to your courses?

Yes, once you bought a course you will get lifetime access to them. So don't worry, you can follow them at your own pace.

Do I need to become a member to follow your courses? 

No, this is an extra bonus that comes with the courses. You don't need to become a member in order to follow the course. It's separated from the platform.  

What will happen after I purchased your course?

Once you purchased the course, you are able to start right away. You will get an email in your inbox within 5 minutes (don't forget to check your spam box as well). In this email, you will find a link to the course and a link to join the one-month free access to the community. All information you need will be in this email.

How does the one-month free access to the platform work that comes with your courses?

Together with every course, you will get a bonus: one-month free membership to The Concussion Community. Once you purchased the course, you will receive a link in your email and from there you are able to use the free month. Important: only the first month will be free. If you don't cancel before the month is over, you will automatically pay the monthly fee of $29.99. If you cancel before the month is over, you won't pay anything for the platform. You are always able to cancel anytime (every month), you will have access until the end of the billing cycle.  

Can I give a course as a gift to someone else?

How sweet of you to give a course as a gift! Of course! You can use the email address of the person who the gift is for or use your own email address and pass along the email to the specific person. Unfortunately, we do not sell individual gift vouchers. 

Can I download the course content?

Unfortunately, that isn't possible. But you will have lifetime access to the online course material. 

I don't have the money at this moment...

During my journey I always felt financial stress, sometimes I even felt that this was holding my back recovery. How much money have you already spent on doctors, treatments, tools...? What if you go to your doctor, psychologist or another therapist every week and pay $55, what if you don't need that anymore after doing my course? In my opinion, investing in your health is the best investment you can do.

I don't have time or energy for this...

How much time and energy do you save if you can stop running from appointment to appointment? Not being sent by your doctor from pillar to post? Or what if you don't need to spend your time planning your day anymore? What if you can live a more spontaneous life? What if you don't need your daily nap anymore because you could improve your sleep? Won’t this all save you time and energy? All courses are designed to save you energy and frustration because I did the research for you. 

Screens are hard for me to handle. What is your advice?

I totally get it. I had a hard time handling screens as well. That's why I try to save you from screentime. You don't have to do the research yourself because I did this for you. You have the option to follow the course in 3 options: just listen to the audio file, watch the video or read the text. So you can choose what works best for you. 

 

Can I reach out to you if I have any questions during the course? 

Yes of course! You can send me a message on the platform or if you decide not to become a member, you can send me an email at: info@theconcussioncommunity.com

I can't find my question in this FAQ

Send an email to info@theconcussioncommunity.com 
I am happy to help you!